Select Transactions – Sales – Posted Transactions.Voiding a posted transaction created in the Accounts Receivable, Sales Order Processing, or Invoicing The available modules from which you can void invoices are the Accounts Receivable, Sales Order Processing, or Invoicing. Voiding an invoice in Microsoft Dynamics GP depends upon what module you are voiding the invoice from and what status the invoice is at. How to Void an Invoice in Microsoft Dynamics GP Click the appropriate invoice(s) that you want to apply the credit to.Select Transactions – Sales – Invoice EntryĪmounts may be applied later, making the transaction an open credit.To issue a Return in Microsoft Dynamics GP’s Invoicing Module It further allows the return of the affected inventory into the Dynamics GP system similar to the Sales Order Processing module. The Return is applied through the Accounts Receivable module. Returns are created and posted through the Invoicing module, but directly affects the Customers balance in the Accounts Receivable module. Enter or Search for the Existing Returnįrom the Invoicing module, the credit is a Return.Enter the Unit of Measure of the returned item.Enter the Item Number of the returned item.Enter or Search for the Ship To Address ID.Select Transactions – Sales – Sales Transaction Entry.To issue a Return in Microsoft Dynamics GP’s Sales Order Processing Module It further allows the return of the affected inventory into the Dynamics GP system. Returns are created and posted through the Sales Order Processing module, but they directly affect the Customers balance in the Accounts Receivable module. To Issue a Credit from Sales Order Processingįrom the Sales Order Processing module, the credit is a Return. Enter or Search for the Existing Credit Memo.Select Transaction – Sales – Apply Sales Documents.Click the Distribution button to modify any distributionsĪmounts may be applied later, making the transaction an open credit.You may edit the Apply Amount as required to confirm the dollar amount being applied.Click the appropriate invoice(s) that you want to apply the credit too.Click the Apply button to apply the credit to a specific invoice.Select the Document Type of Credit Memos.Select Transactions – Sales – Transaction Entry.To issue a Credit Memo in Microsoft Dynamics GP This credit is issued in the form of a total dollar amount to be applied against an invoice. Credit Memos are created, posted, and applied through the Accounts Receivable module and directly affects the Customers balance. To Issue a Credit from Accounts Receivableįrom the Accounts Receivable module, the credit is a Credit Memo. The available modules from which you can issue credits are the Accounts Receivable, Sales Order Processing, or Invoicing. Issuing credit to be applied to an invoice depends upon which module you are issuing the credit from. How to Issue a Credit Against and Invoice Enter the modified Purchase Order Number.Select the Document Type (Invoices have a type of Sales / Invoices).Select Transactions – Sales – Edit Transaction Information.This is accomplished by performing the following: Modifying the Transaction information is limited to changing the document Discount Date, document Due Date, Purchase Order Number or Invoice Description. Now, let’s jump into the details: How to Modify the Transaction Information The exceptions can come from the Field Service Modules, the RMA module, the Project Accounting module, or any of the third-party modules that interface with Microsoft Dynamics GP. Most sales-type documents are created from either the Accounts Receivable module, the Sales Order Processing Module, or the Invoicing Module – with a few exceptions.Īll of the transactions from the modules feed into the Accounts Receivables module and the General Ledger module. To begin, it is important to know that the actions that can be taken on the invoice depend upon which module the invoice was first recorded in. In this blog, I will explain how to accomplish each of these modifications. Those modifications may be altering posted information, issuing a credit to record the invoice and reversing the amount due, or voiding the invoice altogether. Invoices entered in Microsoft Dynamics GP may require modifications that need to be addressed.
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